Frequently Asked Questions
FAQ
Let’s connect and explore the right electric mobility solution for you.
NEW ENERGY
ELECTRIC MOBILITY
SINCE 2006
Frequently asked questions
How long will it be delivered?
Within 72 hours of receiving the order.
Can I customize the product?
Can be customized according to customer preference.
Can I return it within 7 days without any reason?
We will gladly accept returns within 7 days of the receipt of your order, Please email us with the subiect line "return' and your order number in the body of the email and we will get back to you within 24 hours with return instructions.
Do you have after-sales service?
We have an excellent after-sales service team to ensure that customers' after-sales problems are solved for the first time.
Can customer service staff respond to questions in a timely manner?
lf you have any questions, please send an email and we will reply to your email as soon as possible.
